- THE MAGAZINE
For the sixth consecutive year, Con-way Truckload, a full-truckload carrier and subsidiary of Con-way Inc., received the Service in Excellence Award from United Sugars Corporation
To qualify for the award, the carrier must have shipped 500 loads of sugar and received no more than five customer complaints within 12 months, according to United Sugar. Con-way Truckload shipped 528 loads and received one complaint.
Con-way Truckload currently ships out of United Sugars’ facilities in Florida, North Dakota, Minnesota and Montana.
“We’ve been recognizing our carriers with this award for 12 years now and Con-way Truckload continues to prove to us — year over year — that customer service is their top priority,” said Darla Willoughby, transportation manager of administration and carrier development at United Sugars. “It’s a privilege to witness their continued success and we’re pleased to take a moment to recognize them among their peers for their continued excellence meeting our unique service requirements.”